Legal Protocol & Data Integrity

Your Privacy
Our Architecture.

Name: Makananseimbang
Address: Jl. Malioboro No. 45, Yogyakarta 55213, Indonesia
Telephone: +62 274 5644719

At Makananseimbang, we treat your nutritional data with the same precision we apply to our calorie-controlled set meals. Transparency is the core of our tech-led kitchen.

Last Updated: April 10, 2026

Information Acquisition

Direct Identifiers

When you order healthy meals through our platform, we collect your name, physical delivery address in Indonesia, phone number, and email. This is essential for the logistical fulfillment of your meal kit service.

Nutritional Profiles

To calibrate your balanced daily menu, we may ask for age, gender, height, weight, and activity level. This data allow us to deliver meals that align with your specific calorie requirements.

We do not collect sensitive medical data. Our services are focused on general wellness and fitness lifestyle support. We do not participate in health diagnosis or clinical monitoring. By using Makananseimbang, you acknowledge that our diet menu with delivery is intended for calorie management and nutritional balance, not for the clinical management of any physical condition.

How We Use Your Data

02.A

Personalization

Adjusting recipe compositions based on your caloric tiers and nutritionist-designed logic.

02.B

Logistics

Routing our delivery team to ensure your meals arrive fresh across Jakarta and Yogyakarta zones.

02.C

Optimization

Analyzing anonymous trends to refine our nutrition science standards.

Makananseimbang utilizes your contact information for transaction-related communication, including order confirmations, delivery updates, and customer support inquiries. We may occasionally send newsletters regarding new seasonal menus, provided you have opted-in to such communications. You may withdraw consent at any time via the "unsubscribe" link in any email.

Security & Retention

"Data is a perishible asset. We only keep what is necessary for your health journey and delete everything else."

All personal data is encrypted using 256-bit SSL protocols during transmission. Our database is housed in secure, firewalled servers located within Tier-3 data centers in Indonesia. We retain your information only for as long as your account remains active or as required by Indonesian statutory regulations (typically 5 years for tax and transaction records).

Your Control & Access

Under the Indonesian Personal Data Protection (PDP) Law, you have the following rights regarding your information at Makananseimbang:

Right of Access: Request a copy of the personal data we hold about your meal preferences and history.
Right to Erasure: Request the deletion of your account and associated nutritional data, subject to legal overrides.
Right to Restrict: Limit how we process your data if you believe the information is being handled incorrectly.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We aim to respond to all valid requests within 72 business hours.

Regulatory
Inquiries.

Jl. Malioboro No. 45, Yogyakarta 55213, Indonesia

+62 274 5644719

[email protected]

By continuing to browse our site or placing an order, you accept the terms outlined in this Privacy Policy and our Terms of Service.

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